Effortless Passport Replacement: UAE’s 4-Step Solution for Citizens in Need

In a recent viral incident, an Emirati traveler found himself in awe of Dubai Airport’s swift passport renewal, completing the process in an astonishing eight minutes. While this showcased the efficiency of the airport officials, the Federal Authority for Identity, Nationality, Customs, and Port Security provides a hassle-free solution for UAE citizens to replace lost or damaged passports in just four straightforward steps.

Emiratis seeking a new passport can navigate the seamless process through the official website or the intelligent application of the Federal Authority. The entire procedure, consisting of four well-defined steps, ensures a smooth and efficient experience for citizens. Assuming accurate document submission and fee payment, the process typically concludes within 48 hours.

Follow these four simple steps for a passport replacement via digital channels:

1. **Account Creation:** Register or log in through Digital Identity (UAEPASS) and access electronic services.

2. **Service Selection:** Choose the passport issuing service, indicating the reason for replacement (lost, damaged, or no pages left).

3. **Application Completion:** Fill in the necessary application details.

4. **Fee Payment:** If applicable, proceed to pay the service fee.

For those replacing a damaged passport, ensure the submission of a photo with a white background, the original damaged passport, and a detailed report on the causes of damage. Applicants must be present in the country during the replacement process, with individuals over 15 years old requiring a signature and fingerprint on their identity card.

For lost passports, submit a personal photo along with a police certificate indicating the loss. The replacement fee is Dh300 plus VAT (5%), with additional charges for Knowledge Dirham (Dh10) and Innovation Dirham (Dh10).

Authorities emphasize the importance of verifying entered data, including ID number and expiration date, during renewal or replacement requests through the electronic form. Thoroughly reviewing information before fee payment helps prevent potential delays. It is crucial to verify phone numbers, emails, and delivery methods in the electronic form, with all entered data subject to review by the Federal Identity, Customs, and Port Security Board.

In case citizens lose passports abroad or face expiration while abroad, contacting the UAE embassy in the respective country provides a viable solution. Streamlining the process and adhering to guidelines ensures a swift and error-free passport replacement for UAE citizens.

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